VPNinja connects, but I still cannot access blocked sites. What's going on?

Support Sensei -

Cause 1: Your Browser Cache

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Problem: Your browser has stored an old copy of web page addresses that were accessed while not on VPNinja. 

In today's modern browsers in order to speed up delivery of web pages that people visit often browsers will store a local cache of some commonly used web pages in the browser's local memory cache - including a bad DNS record (which you can learn more about below).

By clearing your browser cache - you are removing pages which might have been stored while you were not on VPNinja - and have bad/inaccurate routing once you go get on VPNinja.

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Solution: You need to clear your browser cache.

As there are a lot of major browsers out there nowadays (Chrome, IE, FIrefox, Safari) - we recommend you check out this link at wikihow.com for a step-by-step guide to clear the cache in any web browser.

 

Cause 2: Your Local DNS

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Problem: Your local DNS records are a bit confused.

Your DNS (domain name system) cache has stored an IP address (or addresses) which is sending you to a bad location on the internet.  

DNS is a protocol within the set of standards for how computers exchange data on the Internet and on many private networks. Its basic job is to turn a user-friendly domain name - like "http://ninjasareawesome.com" - into an Internet Protocol (IP) address like 70.42.251.42 that computers use to identify each other on the network. It's like your computer's GPS for the Internet.

The GFW (Great Firewall of China) or some other nefarious net ne'er-do-well - breaks your internet by telling you the URL you're looking for is at an invalid IP address - and in the end is probably sending your browser to an IP address in North Korea instead of to facebook, youtube, Hulu or other awesome web-based services you want to use.

 

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Solution: Flush your DNS cache on your computer.


To flush your DNS cache in Microsoft Windows (Win 8, 7, XP, Win ME, Win 2000):

Step 1: Start Menu -> Run -> type cmd

Step 2: Once you see the command prompt (a black box like you're looking into the matrix), type ipconfig /flushdns.

Step 3: Press Enter - You're done! You Windows DNS cache has just been flushed. 

Step 4: Test to see if you can now connect to blocked sites (make sure you are connected to VPNinja!).  If you still cannot connect - move on to possible cause #2. 


To flush the DNS cache in Mac OS X Leopard:-

Step 1: Open up your "Terminal" application. 

Step 2: Type lookupd -flushcache in your terminal window and press enter to flush the DNS resolver cache.

Step 2: Press Enter - you're done!

Step 4: Test to see if you can now connect to blocked sites (make sure you are connected to VPNinja!).  If you still cannot connect - move on to possible cause #2. 


To flush the DNS cache in Mac OS X:-

Step 1: Open the Terminal Application.

Step 2: Type dscacheutil -flushcache in your terminal to flush the DNS resolver cache.

Step 3: Press Enter - you're done!

Step 4: Test to see if you can now connect to blocked sites (make sure you are connected to VPNinja!).  If you still cannot connect - move on to possible cause #2. 

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3 Comments

  • 0
    Avatar
    Kosaka0123

    VPNinja Connects, But I Still Cannot Access Facebook.(b/w I can Access FC2.) I already tried cause #1 and #2.
    How can I Solve this??

  • 0
    Avatar
    Marinaliu2019

    i cant access facebook in china, how can i solve the problem

  • 0
    Avatar
    teleman1975

    already did but still problem

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