Unsigned App Problem

Tony San -

  1. Download the software as you normally would from the internet. If asked if you want to "keep" or "discard" the file, select keep. Note that you should only do this if you are certain you trust the publisher of the software.

  2. Open the software and get the error message that your software "can't be opened because it is from an unidentified developer." Click OK.

  3. Try opening the software again but this time right click on the software. (You can right click on a Mac, by pressing ctrl and clicking simultaneously). Select open from the menu.

  4. You should now be given the option to open the software. Click "open".

Have more questions? Submit a request


Please sign in to leave a comment.
Powered by Zendesk